Trusted and experienced partner to help you implement a digital workplace strategy capable of driving true cultural change
The majority of the global workforce is now working from home or constantly on the go – not because of the ‘new normal’ but in the impact of digitization on work. At the same time user expectations are at an all-time high. We’re demanding instant access to what is timely, tailored and relevant just for us, and in a consumer-led way. Your workforce does not want to wait for data from a legacy system that doesn’t ‘talk’ to their other data sources in the cloud. They want a central access point and native mobile apps.
Digital Workplace services include:
- Architecture & Design
- Projects & Transition
- Development & Configuration of SAP Work Zone
- System Administration
- Service Operation
Digital Workplace Leading
One of the most experienced holistic digital workplace and employee experience consultancies with SAP Work Zone development expertise
From initial strategy and design to SAP Work Zone implementation and integration to SAP SuccessFactors, to aligning to your employee experience management
team of experts in SAP software, workforce planning, organizational development and employee experience consulting, with many years of experience in software development with SAP – advisory and delivery from experts
Our SAP Work Zone Services
Digital Workplace is not just an IT project, it is an organizational evolutionLet’s Talk Strategy and Advisory
To accurately reflect employee’s changing work experience, leading organizations have begun to implement an entirely new working environment – the digital workplace. By integrating the technologies that employees use (from e-mail, instant messaging and enterprise social media tools to HR applications and virtual meeting tools), the digital workplace breaks down communication barriers, positioning you to transform the employee experience by fostering efficiency, innovation and growth. The key to success, however, lies in the effective implementation of a digital workplace strategy capable of driving true cultural change.
AKT is a trusted advisors to our global customers, bringing comprehensive cloud expertise, functional skills and technical know-how, rooted in almost two decades of HR leadership.
Strategy and Advisory services include:
- Digital workplace strategy design aligned with your business strategy and needs
- Business case development to support a digital workplace strategy and implementation
- Identification of the appropriate governance models to manage and measure your digital workplace
- Tailor your digital workplace based on understanding of your multi-generational workforce
Deep cloud experience and expertise to successfully deploy your digital workplace toolboxLet’s Talk Technical Implementation
An SAP-based digital workplace – whether on premise or cloud – is a role-based digital workplace that combines various forms of applications, services and information in a uniform access and consolidation system for employees and managers.
With years of experience in the portal environment, a customer-focused project management methodologies and a high standard of efficiency, we can provide you with optimal end-to-end support for your digital workplace project, so that you can deliver cohesive digital workplace that meets your specific business needs, drive collaboration and employee engagement, and have a low barrier to contribution and participation.
AKT has collaborated with SAP on a new generation people portal to create holistic approach and a better user experience with single entry point for people-related information, support and transactions.
It works with any SAP application, so you don’t have to be an SAP S/4HANA customer although you do have to invest in SAP Cloud Platform. Want to learn more? Talk to our team, today!
Technology services include:
- Design a virtualized workforce and provide them with the tools they need to be more agile, responsive and positioned for growth
- Assessment of the maturity of your digital workplace and determination of your areas of focus
- Alignment of technology initiative and information management needs to deliver a holistic digital workplace
- Deliver your technology initiatives (large or small) with the employee experience in mind
- Enablement, training and knowledge transfer
- Design change management and communication plans to help drive adoption and long-term transformation
- Deployment of your digital workplace initiative to drive adoption
Beyond go live approach to sustain, optimize and bridge the gap of adoptionLet’s Talk Application Management Services & Support
An easily overlooked yet critical aspect of the digital workplace is culture and experience, along with operational maintenance, support, and enhancement. AKT’s Customer Success Management team offers application management services (AMS, or also BAU) to provide operational support, enhancement and expansion of your SAP Digital Workplace solution.
We educate and prepare customers for the ongoing operations of these programs, which can often be more challenging than the software deployment itself. Our goal after implementation is to create technical and strategic self-sufficiency. We help our customers reach desired levels of autonomy over time and will be with you from application through the adoption and optimization of your solution.
AMS services include:
- Staff augmentation
- Remote technical support
- Tenant and release management
- Risk audits and reviews of permissions, proxy access, GDPR setup, critical SAP updates
- HRIS advisory, coaching and enablement
- Annual planning of new business initiatives and new feature and functionality enablement
- Adoption management
- Value realization support
- Strategic road mapping consultation and support
AKT AMS Services & Support