Frequently Asked Questions (FAQ) –
Employee Qualification Management (EQM)
1. WHAT IS EMPLOYEE QUALIFICATION MANAGEMENT (EQM)?
Employee Qualification Management (EQM) is an SAP SuccessFactors extension built on the SAP Business Technology Platform (BTP). It provides organizations, especially in highly regulated industries, with a centralized system to manage employee qualifications, ensuring compliance and operational efficiency.
2. WHO CAN BENEFIT FROM EQM?
EQM is particularly beneficial for industries with strict regulatory requirements, including healthcare, pharmaceuticals, manufacturing, government, aviation, finance, security, and oil & gas. Any organization that needs to track and manage employee qualifications can benefit from EQM.
3. WHAT TYPES OF QUALIFICATIONS CAN BE MANAGED WITH EQM?
EQM supports various qualification types, including:
- Licenses & Certifications (e.g., medical licenses, academic degrees, work permits)
- Vaccinations (e.g., COVID-19)
- Medical Tests (e.g., vision and hearing tests)
- Internal Training (e.g., safety and security training)
- Read and Sign Compliance Documents (e.g., anti-bribery statements)
- Security Clearance
4. HOW DOES EQM INTEGRATE WITH SAP SUCCESSFACTORS?
EQM seamlessly integrates with SAP SuccessFactors, Employee Central, Onboarding, and Learning Management System (LMS). It utilizes role-based permissions (RBP) to ensure secure access for comprehensive qualification tracking.
5. WHAT ARE THE KEY BENEFITS OF USING EQM?
- Reduced Compliance Risks: Ensures timely renewals, accurate records, and compliance with industry regulations.
- Operational Efficiency: Automates manual processes, reducing administrative burden.
- Enhanced Employee Experience: Simplifies qualification tracking for employees and managers.
- Real-time Insights: Provides dashboards and alerts for proactive compliance management.
6. HOW DOES EQM HANDLE COMPLIANCE TRACKING?
EQM provides proactive compliance management through automated alerts and notifications for upcoming renewals, expirations, and missing qualifications. This ensures that organizations maintain compliance with industry regulations and internal policies.
7. DOES EQM PROVIDE REPORTS AND DASHBOARDS?
Yes, EQM offers comprehensive reporting and dashboard capabilities, delivering real-time insights into qualification statuses, compliance gaps, and potential risks. Organizations can generate detailed reports to effectively monitor employee qualifications and assess compliance at the department or division level.
8. IS EQM CUSTOMIZABLE FOR DIFFERENT INDUSTRIES?
Yes, EQM is highly configurable to meet the unique needs of various industries. Organizations can define qualification types, renewal policies, and compliance workflows based on their specific requirements.
9. WHAT IS THE DEPLOYMENT MODEL FOR EQM?
EQM is a cloud-based extension deployed on SAP BTP, ensuring scalability, security, and seamless integration with SAP SuccessFactors and other enterprise systems.
10. DOES EQM SUPPORT ROLE-BASED ACCESS?
Yes, EQM leverages SAP SuccessFactors’ Role-Based Permissions (RBP) to ensure that only authorized personnel can access and manage employee qualification data.
11. HOW DOES EQM IMPROVE EMPLOYEE EXPERIENCE?
By providing a user-friendly interface, automated notifications, and self-service options, EQM empowers employees to manage their qualifications efficiently. This reduces frustration, improves engagement, and supports professional development.
12. HOW HAS EQM BEEN IMPLEMENTED IN REAL-WORLD SCENARIOS?
EQM has been successfully implemented in a private hospital chain in Israel, integrating seamlessly with Employee Central and Onboarding. The system manages thousands of employees, multiple qualification types, and complex compliance workflows.
13. HOW CAN ORGANIZATIONS GET STARTED WITH EQM?
Organizations interested in EQM can contact AKT for a demo, consultation, and deployment assistance. EQM is available through the SAP Store, making it easy to integrate with existing SAP SuccessFactors environments.
For more information, reach out to eqm@aktglobal.com or visit the SAP Store.