AKT Chat with an Expert
One-Off and Spot-On
Sometimes your HRIS needs one-off or flexible advice and support when it is required. AKT let’s you take advantage of our ‘black belt’ experts for one-off advice that is charged either as an agreed one-off fee or an hourly rate.
And our experts don’t work from a script – we listen to your issues and questions and come up with workable solutions. Everything we do is tailored to your needs.
You will get the right SAP SuccessFactors expert per your question or needs, rather than shuffled to the next available consultant. And, if you want one-offs to be more regular, we can progress you through a package of one-off sessions or to our coaching program, where you will have your own SuccessFactors consultant who in turn, will get to understand your business.
Either way – no more anonymous helplines, no more chatbots – just straightforward answers and practical help from a trusted advisor.
Key Benefits
- Access to a recognized pool of experts from an SAP Partner with rich experience across multiple industries and the full SAP SuccessFactors HXM suite
- Flexible one-off advise and Q&A models
- Guidance, support and insight from an independent and experienced consultant
- Advice from a ‘black belt’ consultant relevant to your queried topic – not a pool of service agents or chatbots
- An external ‘third-party’ whom you can speak with confidentially and who will ask all of challenging questions.
Deliverables
- Review of question and/or issue 48 hours in advance of scheduled Teams and/or Zoom call
- Scheduled 1:1 Teams and/or Zoom (duration 1 to 1 ½ hours) call with relevant ‘black belt’ expert who has reviewed your question/issue and comes prepared to the call with workable solutions and advice
- Follow-up report of question and advice given and recording of the session