Employee Experience (EX) powered by Qualtrics XM Platform™
The Path to High Performance: Empowering Your Workforce with Exceptional Employee Experiences
Employee Experience (EX) has emerged as a critical driver of business success. Engaged employees are more productive, innovative, and loyal, leading to higher retention, improved customer satisfaction, and ultimately, increased profitability.
However, many organizations struggle to truly understand and address the needs and expectations of their workforce.
AKT, in partnership with Qualtrics, provides a comprehensive suite of services to help you:
- Build a High-Performing Employee Experience Culture: Develop and implement strategies that foster employee engagement, well-being, and growth.
- Leverage Data-Driven Insights: Utilize Qualtrics’ powerful platform to gather valuable employee feedback, identify key drivers of engagement, and track progress towards your EX goals.
- Drive Actionable Results: Translate employee insights into meaningful actions and improvements across all aspects of the employee lifecycle.
Our EX Expertise Includes:
- Employee Engagement Surveys: Design, deploy, and analyze employee engagement surveys to measure key drivers of employee satisfaction and identify areas for improvement.
- Onboarding & New Hire Experiences: Optimize onboarding programs to ensure a smooth and positive transition for new employees and build strong foundations for long-term success.
- Employee Recognition & Rewards Programs: Develop and implement effective recognition programs to motivate and reward employees for their contributions.
- Employee Development & Growth: Support employee development through targeted training, coaching, and mentorship programs.
- Employee Well-being Programs: Promote employee well-being initiatives that address physical, mental, and emotional health.
Strategy services include:
- Strategic planning, roadmap development
- Customer/employee journey mapping
- Customer and Employee-centric culture transformation
- Quantitative and qualitative research and insights
- Business Case creation
- Vision for a customer / employee experience
- Identifying moments that matter
- Building VOC/ VOE programs and implementing them
Our XM Services
Strategy and Design
Tailored strategy and advisory to build a world-class experience management practice
Qualtrics Implementation
Implementation and integrations services for all programs, from fast starts to highly customized deployments
Managed Services
Flexible professional services model for end-to-end program management and optimization