AKT Named Qualtrics XM Breakthrough Partner of the Year in EMEA

Reprinted and summarized from Qualtrics “2021 XM PARTNER AWARD WINNERS” 


Since its inception in March 2018, the Qualtrics Partner Network (QPN) has provided organizations with access to best-in-class experience management consulting, technology, and services. To recognize the shared client successes and innovation enabled through QPN, we’re celebrating our third annual Partner of the Year Awards.

These winners are recognized for their commitment to experience management (XM) and for helping organizations advance and scale their customer, employee, product, and brand experience programs, driving engagement, retention, loyalty, and brand relevance.

In addition to global awards, new categories this year include the Breakthrough Award, awarded to new partners that broaden the reach of XM to new markets, and the All-In Award, awarded to partners that exemplify our cultural values as voted on by our client-facing teams.

This year’s winners, announced at the 2021 Partner Summit, include:

  • AKT: Breakthrough Partner of the Year – Europe, Middle East & Africa
    AKT helps customers to redefine and transform the way people experience their companies and organizations, adapting to the new expectations in the digital experience economy.


“The continued growth and innovation of the Qualtrics Partner Network push the boundaries of the Experience Management category,” said R.J. Filipski, Qualtrics Global Head of Ecosystem. “This year’s partner winners are leaders in their respective spaces and utilize their expertise and commitment to the customer to deliver ongoing value.”

“We at AKT Global, are enthusiastic about receiving the XM Breakthrough Award for EMEA. This year has been a turning point for most companies in how they consider and embed the experience of their employees and their customers to their business strategy and culture. AKT is no different. The Breakthrough Partner-of-the-Year recognition illustrates our commitment to our clients across the EMEA region, and to pioneer new markets and industries where our clients need us to be so that we can bring them the best of experience management with the best technology,” says ERIC BLUM, XM Managing Partner, AKT Global.

To learn how AKT’s Experience Management experts in both Employee Experience and Customer Experience can support your company’s experience management transformation, click here

Get in touch with us today – we’d love to talk to you about all Experience Management matters: info@aktglobal.com