Qualtrics is the global leader in experience management, empowering organizations to close experience gaps and deliver breakthrough moments that matter.
Trusted by over 19,000 brands worldwide, Qualtrics transforms how organizations listen, understand, and take action across every customer, employee, product, and brand touchpoint. The company’s cutting-edge platform combines sophisticated data collection with agentic AI, featuring intelligent agents that autonomously engage customers and employees to resolve issues in real-time. Qualtrics excels at powering predictive, personalized experiences at scale, backed by industry-leading ISO IEC 42001:2023 AI certification and FedRAMP High authorization. With a bold vision to help organizations build technology that closes experience gaps, Qualtrics enables businesses to turn insights into impact and create experiences that inspire loyalty, drive growth, and fuel high-performing teams.
AKT Partners with Qualtrics to help organizations design, implement and scale enterprise Customer (CX), Employee (EX) and Change (CMX) experience programs.
We combine strategic advisory, certified delivery and value realization expertise to turn experience insight into measurable business impact.
AKT has been a partner of Qualtrics since 2020. AKT is a Platinum Partner of Qualtrics since 2024, one of 15 organizations globally to be recognized at this status.
AKT delivers enterprise CX, EX, and transformation programs across the full Qualtrics XM platform, combining strategy., implementation and measurable value realization.
AKT’s dedicated XM practice combines strategic advisory, certified implementation and measurable value realization.
With a team of 40+ XM specialists, we design and deploy enterprise programs that connect experience data to operational decisions, across Customer Experience (CX), Employee Experience (EX) and transformation initiatives.
Our focus is simple: deliver adoption, prove impact, and scale value.
The combination of certified expertise and implementation experience ensures
consistent quality, faster delivery and effective knowledge transfer.
Reinventing The Global Onboarding Experience to Improve Retention and Accelerate Productivity
Learn how Babilou Family has aligned employee engagement and customer satisfaction with Qualtrics and AKT Global.
For those of you who didn't get a chance to see him live at our Summer Employee Experience launch 2022, meet Ohad Geron, People Processes Solution Lead, from Teva. Learn more about Teva's employee experience program with Qualtrics. Find out how data will optimize your HR processes and all the…
A short time ago, we were honoured to host our Empowering HR with Employees Experience event in London and we're thrilled to say it was a great success! We were thrilled to see many HR professionals come together to share their knowledge and learn from each other. Our speakers, including…
An article by Eric Blum, Managing Partner AKT Global 84% of Digital Transformation projects fail due to the failed adoption of technology (Forbes 2020). What do we mean by failure? The project goes at lower scope, takes more time than estimated and goes way over budget. But really, failure…
