Shaily brings over 20 years of experience in technology sales, business development, and customer relationship management. Throughout her career, she has held key roles in Sales and Account Management, developing a deep understanding of the full customer lifecycle - from prospecting and qualification to negotiation, closing, and long-term retention.
At AKT, Shaily plays a central role in supporting complex sales processes and generating new business opportunities. She focuses on identifying high-potential prospects, qualifying opportunities, and aligning stakeholders to ensure strategic and structured deal progression. Her ability to combine commercial insight with operational precision enables the sales team to move opportunities forward efficiently and effectively.
With a strong background in Sales Operations, Shaily contributes to pipeline visibility, forecasting discipline, and process optimization. She works cross-functionally to ensure collaboration between sales, marketing, and delivery teams, creating a seamless customer journey.
Holding an M.A. in Cognitive Psychology, Shaily brings a unique understanding of decision-making, motivation, and human behavior into her professional approach — helping her build authentic relationships, navigate complex negotiations, and create trust-based partnerships.
She is passionate about turning conversations into opportunities — and opportunities into long-term success.