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Health Check for SAP SuccessFactors Implementation

AKT's Health Check service evaluates your SuccessFactors implementation across seven key dimensions, delivering a clear, prioritized roadmap for improvement and long-term system value.

Many organizations that have implemented SAP SuccessFactors encounter challenges after a few years of operation. Common concerns include:

  • Changing Business Requirements: Organizational needs evolve, but systems may not be adapted to keep pace.
  • Stagnation: New features and platform updates are often overlooked, leading users to perceive the system as outdated and difficult to work with.
  • Lack of Adoption: Insufficient focus on change management can undermine user engagement and limit the system’s effectiveness.
  • Unsuccessful Initial Implementation: Issues that were present from the outset can persist and erode long-term satisfaction.

Faced with these challenges, many organizations consider replacing their systems entirely, assuming that a new solution will deliver better results. In practice, however, the underlying issues tend to follow — making replacement a costly and often disappointing path.

Recognizing this pattern, AKT has developed a structured framework to support customers in these situations – AKT Health Check Service.

Yolande Taylor

Head of SuccessFactors Practice Advisory
Yolande is an experienced Program Manager for SAP SuccessFactors implementations. Yolande has over 22 years of professional Human Resources experience within large international companies and over 16 years of her career has been spent on major software (SAP and SuccessFactors) and HR transformation programs.
yolande.taylor@aktglobal.com
https://www.linkedin.com/in/yolandetaylor/

Provided Services

People. Process. Technology. A Complete Digital HR Assessment.

Our FULL Health Check goes beyond configuration. It is a comprehensive review of your entire HR technology landscape — evaluating not only the system, but also processes, governance, adoption, user experience, and internal HRIS capability.

Over 6–12 weeks, our multidisciplinary team assesses your HCM maturity using AKT’s proven framework. We analyze business processes end-to-end (hire to retire), data integrity, security and compliance, reporting, integrations, talent processes, and the experience of key personas — HR, managers, and employees.

We combine stakeholder interviews, system review, data analysis, and workshops to define:

  • Your Digital HR vision (Now, Next, Future)
  • A future-state blueprint for processes and architecture
  • A detailed short-, mid-, and long-term roadmap aligned to business priorities

This is not just a system review — it’s a strategic reset designed to restore momentum, increase adoption, and unlock the full value of your HR technology investment.

Ideal for organizations who:

  • Have aging implementations (4–7+ years)
  • Are preparing for transformation, M&A, IPO, or expansion
  • Experience low adoption or declining perceived value
  • Want to define a future-ready Digital HR strategy

Key Deliverables:

  • Maturity assessment summary
  • Detailed analysis and improvement plan
  • Executive roadmap presentation
  • Prioritized transformation roadmap

Strategic clarity. Operational alignment. Sustainable improvement.

 

Technology-Focused. Fast. Actionable.

Our RAPID Health Check is designed for organizations that want a focused, expert review of their SAP SuccessFactors configuration — delivered quickly and pragmatically.

Within 2–4 weeks, our technical specialists assess your system against SAP best practices, release updates, and AKT’s extensive implementation experience. We identify configuration gaps, integration risks, data structure inconsistencies, and underutilized functionality across core areas such as Employee Central, position management, workflows, reporting, and system architecture.

The outcome is a clear, prioritized optimization plan — highlighting quick wins, compliance risks, and high-value improvements that can be executed in manageable sprints.

Ideal for organizations who:

  • Suspect their system is not fully optimized
  • Experience recurring data or workflow issues
  • Have recently changed HRIS leadership
  • Want fast clarity before planning next steps

Key Deliverables:

  • Gap analysis report with observations and recommendations
  • Executive summary with prioritized actions
  • High-level sprint roadmap

A focused review. Clear direction. Immediate value.

Our Health Check Service is designed to thoroughly evaluate HR technology maturity and digitalization, culminating in a strategic improvement roadmap tailored to your SAP SuccessFactors implementation. The service employs a proven methodology to assess seven core dimensions:

  1. Process Excellence: Ensuring alignment with best practices for both current and future business needs.
  2. Data Foundation: Optimizing core data models, such as Job Architecture.
  3. Functional Coverage: Conducting a comprehensive review of the solution’s scope and utilization.
  4. Analytics Maturity: Enhancing reporting capabilities and the quality of HR insights.
  5. User Adoption: Performing sentiment analysis among HR and business users to gauge engagement and satisfaction.
  6. Team Capabilities: Aligning HRIS team structures and skill sets with organizational requirements.
  7. Technology Roadmap: Developing short-, mid-, and long-term strategies for system evolution.

The outcome is a systematic assessment of system health, a clear identification of improvement areas, and a prioritized set of recommendations forming a comprehensive improvement roadmap.

This approach is grounded in the AKT Maturity Model — a standardized yet flexible framework built on SAP best practices, incorporating a multi-stakeholder perspective to ensure alignment across both global and regional levels.

Our methodology has been successfully applied across numerous customer engagements, ranging from focused assessments of specific areas such as Talent Acquisition to holistic reviews of the entire HR landscape. Having continuously tested and refined our approach over time, we offer both targeted and comprehensive assessment options, ensuring that each engagement is appropriately scoped and genuinely tailored to the customer’s needs.

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