Customer experience is entering a new era. AI is changing how organisations listen, understand and respond to customers. Expectations are moving faster. New signals are emerging across every interaction. And the challenge is no longer simply collecting more feedback. The opportunity is to connect customer insight with the decisions, actions and transformation that improve experience and create measurable value. AKT Global is a Gold Sponsor of CX Vision 2035, bringing together senior CX and transformation leaders from the UK, Europe, the US and Middle East to explore what the next decade of customer experience will look like. CX Vision 2035 Prospectus As a Qualtrics Platinum Partner, we help organisations turn customer and experience signals into better decisions, stronger action and measurable business outcomes.